Shipping policy
Processing Time All orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times Estimated delivery times for North America:
- United States: 7–15 business days
- Canada: 10–20 business days
Please note that these are estimates and delivery times may vary depending on your location and carrier conditions. During peak seasons or holidays, slight delays may occur.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size. Free shipping promotions may be offered from time to time.
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 2–5 days for tracking information to update.
Incorrect Address Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages If your package appears lost or has not arrived within the estimated delivery window, please contact us at [your email] and we will work with the carrier to resolve the issue.
International Shipping We currently ship within North America. International shipping to additional regions may be available in the future.